General Conditions of Use

From: www.custhomized.com
Last updated: June 9, 2025

PLEASE READ THE TERMS AND CONDITIONS BEFORE USING THE SITE

The following Terms and Conditions govern and apply to your use of or reliance on the site maintained by Custhomized (the "Site").
By accessing or browsing the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Please note that we may modify the Terms of Use at any time without notice. Your continued use of the Site will be deemed your acceptance of the revised Terms.

1. INTELLECTUAL PROPERTY

All intellectual property on the Site, excluding user-generated content as defined below, is owned by us or our licensors and includes any content protected by copyright, trademark, or patent. All trademarks are owned, registered, and/or licensed by us.
All content on the Site, excluding user-generated content, including but not limited to text, software, code, design, graphics, photos, sounds, music, videos, applications, interactive features, and other content, is a collective work under Canadian copyright or other applicable copyright law and is the property of Custhomized.
No material from this Site may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or modified, in whole or in part, in any form — textual, graphic, audio, video, or executable — without our written permission.

2. USE OF COMPANY CONTENT

We may provide you with certain information due to your use of the Site, including but not limited to documents, data, or content developed by us or any other material that may assist you in using the Site or services (the "Company Content"). Company Content may only be used for the purposes of using the Site and its services. Nothing in these Terms grants you a license or intellectual property rights.

3. USER-GENERATED CONTENT

"User-generated content" includes communications, materials, information, data, opinions, photos, profiles, messages, notes, hyperlinks, textual information, designs, graphics, sounds, or other content you and/or other users post or make available on or through the Site, excluding content that we own.

4. PAYMENT

When you make a purchase on the Site, you agree to provide a valid payment method. Pay attention to the transaction details as the total price may include taxes, fees, and shipping costs for which you are responsible.
By providing a payment method, you confirm you are authorized to use it. You authorize us and our payment provider to charge the full amount to the selected method. We may also collect and store this payment method and related transaction details.
For credit or debit card payments, we may get a pre-authorization up to the full transaction amount. If you cancel a transaction before completion, those pre-authorized funds may not be immediately available in your account.
We reserve the right to cancel any transaction if we believe it violates these Terms or may prevent financial loss. We may contact your payment issuer, authorities, or third parties (including other users) if we suspect unlawful or harmful activity.

5. SALE OF PRODUCTS AND/OR SERVICES

We may sell goods or services and aim to be as accurate as possible with product descriptions and images. However, we do not guarantee the accuracy or reliability of such information, and you agree that you purchase at your own risk.

6. SHIPPING, DELIVERY, AND RETURN POLICY

You agree to pay for all purchases on the Site and acknowledge that prices may change. When buying a physical product, you agree to provide a valid email address, delivery address, and billing information.
We reserve the right to cancel an order for any reason, including incorrect or incomplete data. If payment was already processed, we will refund the purchase price. Additional information may be required to complete a sale.
For physical products, we may pre-authorize or charge your card at the time of shipping. You are responsible for monitoring your payment method.
Shipping costs, delivery times, and availability are subject to change due to unforeseen circumstances.
For questions or disputes, contact us at: contact@custhomized.com

7. AFFILIATE MARKETING AND ADVERTISING

We may engage in affiliate marketing activities where we receive a commission or percentage of sales. We may also accept advertising or sponsorships from businesses or receive other forms of advertising compensation.

8. ACCEPTABLE USE

You agree not to use the Site for unlawful purposes or any prohibited use under this clause. You agree not to harm the Site, its services, or Custhomized’s business.

You also agree not to:

Harass, abuse, or threaten others or violate anyone’s rights.
Infringe Custhomized’s or any third party’s intellectual property.
Upload or transmit viruses or malicious software.
Commit fraud.
Create or participate in illegal gambling, lottery, or pyramid schemes.
Post or share obscene or defamatory material.
Post or share content promoting violence, hate, or discrimination.
Illegally collect information about others.

9. PRIVACY

By using our Site, you may provide certain information. You consent to our use of your data in Canada and in any country where we operate.
We may receive data from third-party apps you use to access our Site or from web technologies like cookies, logs, pixels, tags, and others.
We use this information to provide a better experience and may work with third-party vendors, including marketers.
To block data collection, you can disable cookies in your browser settings.

10. REVERSE ENGINEERING AND SECURITY

You may not:

Reverse engineer or disassemble any code or software from the Site.
Violate or attempt to violate the Site’s security through unauthorized access, encryption bypass, data extraction, or interference.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Custhomized and its affiliates from any claim, suit, or demand (including legal fees) arising from your use or misuse of the Site, your violation of these Terms, or your conduct.
If we choose, we may select our own lawyer and participate in our own defense.

12. SPAM POLICY

It is strictly forbidden to use the Site or its services for any illegal spam-related activities, including collecting others' personal information or sending bulk commercial emails.

13. THIRD-PARTY LINKS AND CONTENT

We may post links to third-party websites or services. We are not responsible for any damage or loss caused by using third-party services linked from our Site.

14. SEVERABILITY

If any provision in these Terms is found to be illegal, void, or unenforceable, the remaining provisions will continue in full force and effect.

15. SERVICE INTERRUPTIONS

We may need to interrupt your access to the Site for maintenance or emergencies. You acknowledge that access may be affected unexpectedly, and we are not liable for any damages due to such unavailability.

16. NO WARRANTY

While we strive for accuracy, we cannot guarantee that the content is error-free, up-to-date, or complete.
We are not liable for any damages from errors or misuse of the Site content.
We do not guarantee uninterrupted or error-free access, nor that the Site is free from viruses or harmful components. The Site is provided “as is” and “as available,” without warranties of any kind.
If you subscribe to services requiring registration, you agree to provide accurate and updated information and keep your credentials secure.
You accept responsibility for account activity and must notify us of unauthorized use.
We may suspend or terminate your account without notice if you violate these Terms.
If you are dissatisfied with Custhomized, your only remedy is to stop using the Site or its services.

17. CONFIDENTIALITY

Internet communications may be intercepted, lost, or altered. Therefore, you acknowledge that any information you provide electronically is not confidential or proprietary, unless required by applicable laws. Email communications may be intercepted or lost.

18. LIMITATION OF LIABILITY

We are not liable for damages resulting from your use of the Site, to the fullest extent permitted by law.
Custhomized’s maximum liability is limited to 100 Canadian dollars or the amount paid to Custhomized in the past six months — whichever is greater. This applies to all claims, including loss of profits, indirect or punitive damages, negligence, or fraud.

19. QUESTIONS AND ADDITIONAL INFORMATION

For any questions or further information, contact us at: contact@custhomized.com